POPIA Compliance Notice

Protection of Personal Information Act (POPIA) Notice

AVIATION TRAINING AND LEARNING TECHNOLOGIES (PTY) LTD ("AVTEC") is committed to protecting personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

Responsible Party

AVIATION TRAINING AND LEARNING TECHNOLOGIES (PTY) LTD
Website: https://www.avtec.aero
Email: info@avtec.aero

Personal Information We Process

We may process the following categories of personal information:

Names
Contact details
Identification information
Training records
Certification records
Examination results
Billing and payment information
Employment-related information
Technical and system usage data

Purpose of Processing

Personal information is processed to:

Deliver training services
Manage examinations and certifications
Maintain learning records
Provide customer support
Process payments
Meet legal and regulatory obligations
Improve products and services

Lawful Processing

Personal information is processed only where:

Consent has been provided;
Processing is necessary to perform a contract;
Processing is legally required;
Processing serves legitimate operational purposes.

Information Security

AVTEC implements reasonable technical and organisational measures to protect personal information against:

Loss
Unauthorised access
Disclosure
Alteration
Destruction

Data Subject Rights

You may request:

Access to your personal information
Correction of inaccurate information
Deletion where legally permissible
Restriction of processing
Objection to processing

Requests may be submitted using the contact details above.

Sharing of Information

Information may be shared with:

Payment service providers
Learning platform providers
Regulatory authorities
Service providers supporting AVTEC operations

Such disclosures are limited to what is necessary for service delivery and compliance.

Retention

Personal information is retained only for as long as reasonably necessary to fulfil operational, contractual, regulatory, and legal obligations.

Training and certification records may be retained for extended periods where regulatory requirements apply.

Complaints

Individuals who believe their personal information has been improperly processed may contact AVTEC.

Complaints may also be submitted to:

Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/
Email: complaints.IR@justice.gov.za

Updates

This notice may be updated periodically to reflect legal, operational, or technological changes.